Conditions and Conditions

Terms and Conditions

Table of Contents:

Article 1 - Definitions

Article 2 - Identity of the Business

Article 3 - Applicability

Article 4 - The Offer

Article 5 - The Agreement

Article 6 - Right of Withdrawal

Article 7 - Costs in the event of withdrawal

Article 8 - Exclusion of the Right of Withdrawal

Article 9 - The Price

Article 10 - Conformity and Warranty

Article 11 - Delivery and Performance

Article 12 - Payment

Article 14 - Complaints Procedure

Article 15 - Disputes

Article 1 - Definitions

For the purposes of these terms and conditions, the following definitions apply:

Cooling-off period: the period during which the customer may exercise their right of withdrawal;
Hello: calendar day;
High-value transaction: a distance contract relating to a series of products and/or services, where the obligation to deliver and/or accept is spread out over time;
Durable data storage medium: any medium that enables a customer or business to store information addressed to them personally in a way that allows for future access and unaltered reproduction of the stored information.
Right of Withdrawal: the customer’s right to cancel the distance contract within the cooling-off period;
Standard Form: the standard withdrawal form provided by the business that a customer can fill out when they wish to exercise their right of withdrawal.
Entrepreneur: a natural or legal person who offers products and/or services to customers through distance selling;
Distance Contract: a contract in which, within the framework of a system for the distance sale of products and/or services organized by the business, one or more means of distance communication are used exclusively up to and including the conclusion of the contract;
Technology for remote communication: a means by which a contract can be concluded without the customer and the business owner being physically present in the same location at the same time.
Terms and Conditions: the business owner’s Terms and Conditions set forth herein.

Article 2 - Identity of the Business

Amavi-PMU, LLC

T: 085-0605306

@; hello@amavipmu.com

www.amavi-pmu.com

Chamber of Commerce: 83229930

VAT ID number: NL862781218B01

Article 3 - Applicability

These terms and conditions apply to all offers made by the business and to all distance contracts and orders entered into between the business and the customer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the customer. If this is not reasonably possible, it will be stated before the distance contract is concluded that the general terms and conditions are available for inspection at the business’s premises and will be sent to the customer free of charge as soon as possible upon request.
If the distance contract is concluded electronically, notwithstanding the previous paragraph and prior to the conclusion of the distance contract, the text of these general terms and conditions may be made available to the customer electronically in such a way that the customer can easily store it on a durable medium. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the general terms and conditions can be viewed electronically and that they will be sent free of charge electronically or by other means at the customer’s request.
In the event that specific product or service terms and conditions apply in addition to these general terms and conditions, the second and third paragraphs shall apply mutatis mutandis, and in the event of conflicting general terms and conditions, the customer may always rely on the applicable provision that is most favorable to him.
If one or more provisions of these general terms and conditions are at any time wholly or partially invalid or are set aside, the agreement and these terms and conditions shall remain in full force and effect in all other respects, and the provision in question shall be replaced without delay, by mutual agreement, with a provision that approximates the intent of the original provision as closely as possible.
Situations not covered by these terms and conditions shall be assessed in accordance with the “spirit” of these terms and conditions.
Any ambiguities regarding the interpretation or content of one or more provisions of our terms and conditions shall be interpreted “in accordance with the spirit” of these general terms and conditions.

Article 4 - The Offer

If an offer is valid for a limited time or is subject to certain conditions, this will be explicitly stated in the offer.
This offer is non-binding. The business is entitled to modify and amend the offer.
The offer contains a complete and accurate description of the products and/or services offered. The description is sufficiently detailed to enable the customer to make a proper assessment of the offer. If the merchant uses images, these are a true representation of the products and/or services offered. Obvious mistakes or errors in the offer are not binding on the merchant.
All images and specifications in this listing are for illustrative purposes only and cannot serve as grounds for compensation or termination of the agreement.
Product images are a true representation of the products offered. The seller cannot guarantee that the colors shown will exactly match the actual colors of the products.
Each offer contains sufficient information to make it clear to the customer what rights and obligations are associated with accepting the offer. This includes
special
- the price excluding and including taxes;
- any shipping costs;
- the manner in which the agreement will be concluded and the steps required to do so;
- whether or not the right of withdrawal applies;
- the method of payment, delivery, and performance of the agreement;
- whether the agreement is archived after it is concluded, and if so, how it is made available to the customer is available for consultation;

Article 5 - The Agreement

Subject to the provisions of paragraph 4, the agreement is concluded upon the customer’s acceptance of the offer and fulfillment of the conditions set forth therein.
If the customer has accepted the offer electronically, the business shall immediately confirm receipt of the acceptance of the offer electronically. Until the business has confirmed receipt of this acceptance, the customer may terminate the contract.
If the agreement is concluded electronically, the merchant shall take appropriate technical and organizational measures to secure the electronic transmission of data and ensure a secure web environment. If the consumer is able to pay electronically, the merchant shall observe appropriate security measures for this purpose.
The business may—within the limits of the law—ascertain whether the consumer is able to meet their payment obligations, as well as all facts and factors relevant to the responsible conclusion of the distance contract. If, based on this investigation, the business has good grounds not to enter into the contract, it is entitled to refuse an order or request, stating its reasons, or to attach special conditions to its performance.
The business must provide the consumer with the following information along with the product or service, either in writing or in a format that allows the customer to store it in an accessible manner on a durable medium:
the business’s mailing address where customers can submit complaints;
The conditions under which and the manner in which the consumer may exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal, can be found at www.amavi-pmu.com
Information about warranties and existing post-purchase services can be found at www.amavi-pmu.com
the information set forth in Article 4(3) of these terms and conditions, unless the business has already provided this information to the customer prior to the performance of the agreement.
Every agreement is subject to the condition precedent of sufficient availability of the relevant products.

Article 6 - Right of Withdrawal

Upon delivery of products:

When purchasing products, the customer the right to cancel the contract within 14 days. This cooling-off period begins on the day after the consumer receives the product.
During the cooling-off period, the customer Handle the product and packaging with care. The customer may only unpack or use the product to the extent necessary to determine whether they wish to keep it. Machines may only be used on a practice skin. If used on or in the skin, returns will not be accepted.
Opened, sterilized products cannot be returned.
If the customer exercises the right of withdrawal, they must return the product to the merchant along with all accessories provided and—if reasonably possible—in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the merchant.
When the customer If the consumer wishes to exercise his right of withdrawal, he must notify the merchant within 14 days of receiving the product. The notification must be customer can be done using the standard form or through another means of communication, such as email. After the customer If the customer has indicated that they wish to exercise their right of withdrawal, they must return the product within 14 days. The customer must prove that the delivered goods were returned on time, for example by providing proof of shipment.
If, upon the expiration of the time limits specified in paragraphs 2 and 3, the customer has not indicated their intention to exercise their right of withdrawal or has not returned the product to the seller, the sale is final.

Article 7 - Costs in the Event of Cancellation

If the customer exercises their right of withdrawal, they will be responsible for no more than the cost of returning the item.
If the customer has made a payment, the merchant will refund this amount as soon as possible, but no later than 14 days after the cancellation. This is subject to the condition that the product has already been received by Amavi PMU or that conclusive proof of its return can be provided. The refund will be issued via the same payment method used for the purchase.
If the product is damaged due to careless handling by the customer, the customer is liable for any resulting loss in value.
The customer cannot be held liable for any loss in value of the product if the seller has not provided all legally required information regarding the right of withdrawal; this information must be provided before the purchase agreement is concluded.

Article 8 - Exclusion of the Right of Withdrawal

The merchant may exclude the customer’s right of withdrawal for products as described in paragraphs 2 and 3. The exclusion of the right of withdrawal applies only if the merchant has clearly stated this in the offer, or at least in a timely manner prior to the conclusion of the contract.
The right of withdrawal may be excluded only for products:
that have been produced by the business in accordance with the consumer’s specifications;
that are clearly of a personal nature;
that, by their nature, cannot be returned;
that can spoil or go bad quickly;
the price of which is subject to fluctuations in the financial market over which the business owner has no control;
for hygiene products and sterilized products with an expiration date.

Article 9 - The Price

During the validity period specified in the offer, the prices of the products and/or services offered will not be increased, except for price changes resulting from changes in VAT rates.
Notwithstanding the preceding paragraph, the business may offer products or services at variable prices if their prices are subject to fluctuations in the financial market over which the business has no control. This dependence on market fluctuations and the fact that any prices listed are indicative prices must be stated in the offer.
Price increases within three months of the conclusion of the agreement are permitted only if they result from statutory regulations or provisions.
Price increases effective three months after the agreement is entered into are permitted only if the business has stipulated this and:
are the result of legal regulations or provisions; or
the customer has the right to terminate the agreement effective as of the date the price increase takes effect.
The prices listed in the product or service offerings do not include VAT.
All prices are subject to printing and typesetting errors. No liability is accepted for the consequences of printing and typesetting errors. In the event of printing or typesetting errors, the business is not obligated to deliver the product at the incorrect price.

Article 10 - Conformity and Warranty

The business guarantees that the products and/or services comply with the agreement, the specifications set forth in the offer, reasonable standards of quality and/or fitness for purpose, and the legal provisions and/or government regulations in effect on the date the agreement is concluded. If agreed upon, the business also guarantees that the product is suitable for uses other than its normal intended use.
A warranty provided by the business, manufacturer, or importer does not affect the consumer’s statutory rights and claims against the business under the contract.
Any defects or incorrectly delivered products must be reported to the seller in writing within 2 months of delivery. Products must be returned in their original packaging and in new condition.
The seller’s warranty period corresponds to the manufacturer’s warranty period. However, the seller is in no way responsible for the ultimate suitability of the products for any individual use by the consumer, nor for any advice regarding the use or application of the products.
The warranty does not apply if:

The customer has repaired and/or modified the delivered products itself or had them repaired and/or modified by third parties;
The products delivered have been exposed to abnormal conditions, handled carelessly, or treated in a manner inconsistent with the seller’s instructions and/or the instructions on the packaging;
The defect is wholly or partly attributable to regulations that the government has established or will establish regarding the nature or quality of the materials used.

Article 11 - Delivery and Performance

The business owner will exercise the utmost care when receiving and fulfilling orders for products and when evaluating requests for services.
The place of delivery is the address that the customer has provided to the company.
Subject to the provisions of paragraph 4 of this article, the company will fulfill accepted orders within 1 to 2 business days, unless the consumer has agreed to a longer delivery period. If delivery is delayed, or if an order cannot be fulfilled or can only be partially fulfilled, the consumer will be notified of this no later than 1 business day after placing the order. In that case, the customer has the right to terminate the agreement at no cost. The customer is not entitled to compensation.
All delivery times are approximate. The consumer cannot derive any rights from any delivery times that may be mentioned. Exceeding a delivery time does not entitle the customer to compensation.
In the event of termination pursuant to paragraph 3 of this article, the merchant shall refund the amount paid by the consumer as soon as possible, but no later than 14 days after termination.
If delivery of an ordered product proves impossible, the merchant will make every effort to provide a replacement item. No later than at the time of delivery, the customer will be clearly and comprehensibly informed that a replacement item is being delivered. The right of withdrawal cannot be excluded for replacement items. The costs of any return shipment are the responsibility of the merchant.

Article 12 - Payment

Unless otherwise agreed, the amounts owed by the customer must be paid within 7 business days after the start of the cooling-off period as referred to in Article 6(1). In the case of an agreement for the provision of a service, this period begins after the customer has received confirmation of the agreement.
The customer is obligated to immediately notify the business of any inaccuracies in the payment information provided or listed.
In the event of non-payment by the customer, the business owner has the right, subject to legal limitations, to charge the customer for reasonable costs that were previously communicated to the customer.

Article 13 - Complaints Procedure

Complaints must be submitted to the business in full and clearly described within two months of the customer discovering the defects via hello@amavi-pmu.com
Complaints submitted to the business will be responded to within 14 days of receipt. If a complaint requires a foreseeable longer processing time, the business will respond within the 14-day period with an acknowledgment of receipt and an indication of when the customer can expect a more detailed response.
If the complaint cannot be resolved through mutual agreement, a dispute arises that is subject to the dispute resolution procedure.
If you have any complaints, please customer First, contact the business owner via hello@amavi-pmu.com
A complaint does not suspend the business owner’s obligations, unless the business owner indicates otherwise in writing.
If the business owner finds a complaint to be valid, the business owner will, at its discretion, either replace or repair the delivered products free of charge.

Article 14 - Disputes

Agreements between the business and the customer to which these general terms and conditions apply are governed exclusively by Dutch law, even if the customer resides abroad.
The Vienna Convention on Contracts for the International Sale of Goods does not apply.